Return Policy

HASSLE-FREE RETURN POLICY FOR ESVERDA COLLECTION

  1. Returns for 30 Days: We offer a hassle-free return policy allowing customers to return items for a full refund within 30 days of purchase.

  2. No Questions Asked: At Esverda, we believe in simplifying the return process. Customers can return items without any questions or concerns.

  3. Easy Return Procedure: To initiate a return, customers can simply contact our customer service team via email  at support@esvedracollection.com.au, We will guide you through the return process swiftly.

  4. Fast Refund Processing: Once the returned items are received and inspected, we process refunds promptly. Customers can expect their refunds once our warehouse has received and inspected the parcel.

  5. Return Eligibility: Items must be in their original condition with tags attached. Damaged or used items may not be eligible for a refund.

  6. Return Shipping Fee Responsibility: If you wish to return the item, please note that the return shipping fee will be the responsibility of the buyer.

  7. Customer Satisfaction Guarantee: Your satisfaction is our priority at Esverda Collection. If you are not completely satisfied with your purchase, we are here to make the return process seamless for you.

  8. Exchanges: We also offer easy exchanges for items of equal value. Customers can exchange their purchase for a different size, colour, or style hassle-free.

  9. Feedback Welcome: To help us improve our products and services, we appreciate any feedback you may have regarding your return experience.

  10. Contact Us: For any questions or assistance with returns, feel free to reach out to our friendly customer service team on our contact us page. We are here to assist you every step of the way.

At Esverda Collection, we aim to make your shopping experience stress-free and enjoyable, with our hassle-free return policy ensuring your satisfaction with every purchase.